The course gives an overview of the origin and purpose of a Code of Ethics, and addresses topics such as the FPI’s Code of Ethics and Professional Responsibility, Principles and Standards of Conduct, conducting Ethical Tests and Complaints.

Please Note:This module requires a Flash enabled device, with the latest Flashplayer to enable you to open the learning material.

If you have already claimed points from this course via CPDtv, then you will not be able to claim CPD points again.

Educational Aim:

The aim of this module is to provide a brief overview of:

  • The origin and purpose of a Code of Ethics;
  • Professionalism and the Elements of Professionalism;
  • Principles and Standards of Conduct;
  • Treating Customers Fairly
  • Ethical Tests; and
  • Complaints

Educational Overview:

On completion of this module the learner should:

  • Have a clear overview of the concept, origin and purpose of a Code of Ethics;
  • Understand what is meant by Professionalism and what the  elements of professional are;
  • Have an overview of the Principles and Standards of Conduct – in particular as it relates to the Fiduciary Role of the Planner and the Promotion of Services and Truthful Representation.
  • Have an overview of the Treating Customers Fairly (TCF) initiative and the 6 fairness outcomes or goals of TCF.
  • Understand the need and application of Ethical Test.
  • Have an overview of the recent FAIS Ombud determinations as it relates to Complaints.

Note: Free self enrolment ended 31 July 2013

Self enrolment
: R 70.00 incl. VAT
Expiry Date
: 31/08/2014
CPD Units
: 0.50 Point
: 2.6/4

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